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Payment Policy

Payment Options

Effective Date: April 9th, 2025

 

1. Introduction

At Unsung Outdoors, we highly value your safety and convenience. We offer a variety of secure and easy-to-use payment methods that comply with all applicable laws and regulations in The United States.

 

 

2. Accepted Payment Methods

2.1 Credit and Debit Cards

We accept all major credit and debit cards:

  • Visa

  • Mastercard

  • American Express

How it Works:

  • Step 1: Select your preferred card option at checkout.

  • Step 2: Enter your card details, including the card number, expiration date, and CVV code.

  • Step 3: Your payment will be securely processed through our encrypted payment gateway.

  • Step 4: Once approved, you will receive an order confirmation via email.

2.2 Digital Waller Payments

  1. Google Pay

    • At checkout, select Google Pay.

    • If prompted, log in to your Google account and confirm payment.

    • Once the transaction is approved, you’ll receive a confirmation on our site and by email.

  2. Apple Pay

    • Select Apple Pay at checkout on a compatible Apple device.

    • Use Face ID, Touch ID, or your device passcode to authorize the payment.

    • Receive confirmation on both your device and via email from our store.

  3. Shop Pay

    • Choose Shop Pay at checkout if you have a Shopify account or wish to create one.

    • Enter or confirm your saved shipping and payment details.

    • Authorize the payment, and you’ll be redirected back to our store’s order confirmation page.

 

 

3. Security and Data Protection

Your security is our highest priority. All transactions are encrypted and processed through secure payment gateways that comply with industry standards.

  • SSL Encryption: Our website uses Secure Socket Layer (SSL) encryption to protect your personal and financial information during transmission.

  • PCI Compliance: Our payment processors are Payment Card Industry Data Security Standard (PCI DSS) compliant.

  • Privacy Policy: Please refer to our Privacy Policy for detailed information on how we handle your data.

 

 

4. Customer Support

If you encounter any issues or have questions about your payment, please do not hesitate to contact our customer service team.

Our support team is available to assist you [Hours of Operation, Monday to Friday, 9 AM to 5 PM Central Time Zone].

 

 

5. Compliance with United States Legislation

All our payment methods and processes strictly comply with the laws and regulations of United States.

 

 

6. Payment Confirmation

After completing your payment, you will receive:

  • Order Confirmation: An email containing your order details and confirmation.

  • Receipt: A digital receipt for your records.

If you do not receive a confirmation email within [Time Frame, of 1 hour], please check your spam folder or contact our customer service.

 

 

7. Currency

All transactions are processed in USD. If your bank account is in a different currency, your bank may apply currency conversion rates and fees.

 

 

8. Fraud Prevention

To protect our customers and maintain a secure shopping environment:

  • Verification: We may perform verification checks and request additional information before accepting an order.

  • Suspicious Activity: Orders suspected of fraud or unauthorized activity will be investigated, and appropriate action will be taken, which may include cancellation of the order.

 

 

9. Changes to Payment Options

We reserve the right to add or remove payment methods at any time. Updates will be posted on this page. We encourage you to review this Payment Options page regularly.

 

 

10. Terms and Conditions

By making a purchase on unsungoutdoors.com, you agree to our Terms and Conditions and Return and Refund Policy.

 

 

UNSUNG OUTDOORS

unsungoutdoors.com

United States

April 9th, 2025

 

 

Note: Ensure that all the payment methods listed are available to your customers and comply with local regulations. Consult with your payment service providers and legal advisors to confirm that your payment options and descriptions meet all legal requirements.

our membership

A Proud Member of the Pool & HOT tub alliance

Being a Pool & Hot Tub Alliance (PHTA) member signals our commitment to high standards in safety, quality, and service. By aligning with the industry’s leading authority, we:


We continually train and uphold best practices in pool/spa safety and maintenance, so you get professional-grade guidance and products.


PHTA membership demonstrates transparency and accountability, giving you peace of mind about how we source and sell our products.


From water chemistry to advanced pool systems, our team benefits from exclusive educational resources and certifications—so we can better support your questions and needs.


We collaborate with top brands and adhere to guidelines that promote longevity, reliability, and overall user satisfaction.

By choosing a PHTA member, you’re investing in a quality experience, backed by recognized industry expertise and a genuine commitment to pool and spa safety and excellence.